Patrick Clough
90 XXXXXXX XXXX
RhylDenbighshire
Telephone –
E-mail – p.j.clough@hotmail.com
Personal Summary
A reliable, trustworthy and conscientious sales assistant who is able to multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase. I am customer service driven and able to deal with shoppers on a face to face basis in any fast paced retail environment. I treat every customer as an individual and have a positive approach to everything I do and am able to work effectively on my own or as part of a team. I am presently looking for a suitable sales assistant vacancy that offers plenty of variety and responsibility.
Key Skills
· Compiling Figures
· Excellent correspondence and communication with customers
· Recording data
· Serving the general public
· Cash handling
· Replenishing stock
· Computer literate in Microsoft packages
Work History -
PoundStretchers (June 2014 -August 2014)
Retail Assistant. Two month placement. My duties included checking what needed stocking up on the shop floor and refilling it with our stock from the stock room either on my own or with a fellow colleague. I was also involved in making labels for the new items that arrive from delivery. I helped the customers who can not find items they need and I also made the stock look tidy and full.
British Heart Foundation (May 2014)
Shop Assistant. My duties included working on the till, dealing with customers queries. Merchandising the stock so the shop floor is presentable and neat. Sorting items out in the stock room and also steaming clothes so they are ready to be placed on the shop floor in good condition.
SCOPE (January 2014 – February 2014)
Shop Assistant. Work Experience as part of a course. Responsible for determining the needs of customers by talking to them and then showing them a range of suitable products. I was also responsible for contributing to the overall performance of the store by driving sales at every opportunity, I also had cleaning and merchandising duties.
Matalan (August 2010)
Work experience set up via Job Centre. My duties included stock replenishments, cleaning the store to the managers expected standard, helping customers find various items and moving shelves around the shop floor when items were being moved around.
Nova (August 2010)
Princes Trust scheme where I worked at the Nova for a week. I worked behind the bar serving customers, prepared food in the kitchens for the chef and cleaned the floors and windows of the establishment.
SCOPE (September 2008 – May 2010)
A work Experience via Job Centre which lasted to December 2008 then I stayed on as a volunteer. My duties included cash handling on the till, sorting out stock that arrived ensuring the invoice was correct, merchandising the store to keep it presentable.
Barnardo's (May 2005 – September 2005)
Volunteering that followed from work experience at school. Responsibilities included sorting stock and keeping the shop tidy to an acceptable standard.
Education - Prestatyn High School (2001-2006)
Religious Studies - C
Science - C (Double Award)
English Language - D
Mathematics - C
Food Technology - D
Catering - D
Geography - D
History - E
Qualifications -
Retail Knowledge Level 2
Retail Knowledge Level 1
BTEC Level 1
ECDL Module 1
ECDL Module 2
ECDL Module 7
BCS Entry Level Award in Computer and Online basics (Entry 3)
Health and Safety Certificate
Food Hygiene
HSE Emergency 1st Aid Certificate (Level 2)
Food Safety And Hygiene (Level 2)
Hobbies & Interests
I enjoy watching Basketball, Baseball and American Football at college and professional level. My other interests include reading, collecting comic books mainly from 1970s and retro games. I also take a great interest in music and enjoy listening to The Ramones, Marvin Gaye, Bowie & Prince.
